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We offer you 100% satisfaction guarantee!
Our customer feedback confirms that we are convinced of our products. For us, the customer is always our top priority. If you are still not 100% satisfied, contact us within 30 days of placing your order and we will refund you the full purchase price upon return, no ifs or buts.
Your Activnex team !
frequently asked Questions
Is the backpack waterproof?
No, the backpack is not waterproof, but it is water-resistant. This means that it repels moisture and protects your belongings from light rain or splashes.
How does the USB charging port work?
You simply connect a power bank (not included!) from the inside to the integrated USB port in the backpack. Then you can connect your devices such as smartphones, tablets or similar to the USB port from the outside and charge them on the go. Super convenient if you're on the go a lot and want to keep your devices running!
Can it also be used for school?
Of course, the backpack is ideal for school! It is spacious, water-repellent and has a practical USB charging port - perfect for everyday school life.
What material is the backpack made of?
The backpack is made of breathable polyester, a lightweight and durable material that is ideal for everyday use.
How much are the shipping costs?
We offer the following shipping rates:
1.) Free standard shipping (with tracking)
2.) Insured Premium Shipping - Insured in the event of theft or loss of the package for €4.99
Which secure payment methods can I use?
To make the shopping experience as smooth as possible, we accept the following payment methods:
- Credit and debit cards
- Klarna
- Paypal
- Google Pay & Apple Pay
You can select these during checkout.
How long does the delivery take?
Delivery from our international shipping center to the delivery location once the item has been picked up from the warehouse is:
- Austria 7-10 working days*
- Germany 7-10 working days*
- Switzerland 7-10 working days*
to be delivered to the destination.
*Delivery times may be delayed depending on order volume and seasonal promotions during peak periods such as Black Week, Black Friday and Christmas. Please be patient during periods of high demand. Thank you.